Did anyone stop and consider whether these add-on features would be problematic in the future? NO, they aren't doing it to profit from repairs and replacement. That line of thinking is almost as bad as the feature deluge that we face in the real market. It's a matter of getting it right.
For example, I bought a nice purple and yellow scrubber today, from Palette and Purl. A great little spot to drop in and knit Robbinsdale, MN. It was priced a little high. But, there's not much you can screw up with a scrubber. You use a course fiber for its intended purpose. You crochet it up and it's a delight to the eyes and a delight to the person washing dishes.
Now, if every product were as pleasant as a simple handmade knit, we would have a lot less headaches in our daily life. I'm not saying that our product lines are defective necessarily. But, yes, they are defective. When a consumer is railroaded into non-productive lines of functioning for no apparent reason it's a problem. I'm a fan of a little whacky thinking when it comes to products. But don't price yourself out of your market. And don't put touch screen backup cameras on cars. And don't give me the "Internet Explorer Experience" in Windows. And don't jack up the price of postage. And don't manufacture junk. And if you do manufacture junk get rid of it (burn it). And it doesn't matter to anyone what kind of media you use, VHS or Blue-Ray. And don't add an espresso machine at McDonalds only to have it malfunction half the time. etc...etc...etc...
Progress has a price. Pay it or don't pay it.
Wednesday, October 7, 2015
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